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IT Infrastructure Support

Trigent’s IT infrastructure services are custom tailored based upon your business needs. Our IT infrastructure services align network architecture and end-to-end communication, to ensure your company has the best IT solutions built by certified technology experts. We provide small, midsize and enterprise size businesses with scalable support services both onsite and remotely.

Datacenter Management

Our custom enterprise IT infrastructures streamline the administration of day-to-day user management, database management, troubleshooting, indexing, database segmenting access and security protocols and other enterprise IT services. We also perform various database services, large-scale data migrations, backup and recovery, across log & trace, alert log, back-up log, database uptime, scheduled job logs, server configuration, and network administration tasks.

Help Desk Management- 24/7

Our developers provide IT infrastructure help desk services that enable the creation and management of onsite and remote help desk architectures. We provide a 24/7 single point of contact for your business user community to address all technical requests, problems, services and other IT inquiries.

Network Infrastructure Management

We perform network infrastructure services, including network design and architecture planning, network audits and ongoing support for TCP/IP setup, Virtual Private Networks (VPN), Storage Area Networks (SAN), LAN/WAN and media integrations, as well as administration and troubleshooting of network devices like routers, gateways and firewalls.

SMB Business IT infrastructure

We build and maintain IT infrastructure for small and midsize businesses (SMB). We monitor activities across security, capacity, systems, alerts, availability, back-ups and more. We conduct Administration activities across user/account, file system, DNS/DHCP, back-up & restore, change configuration and provide Proof of concept, assessment, design & migration, and deployment acts.